Share Notes With Your Patient's Other Providers

What is My Allied Circle?

My Allied Circle is an Australian patient-centric allied health coordination platform. A patient creates a circle and invites the providers who support them — for example a physiotherapist, psychologist, exercise physiologist, dietitian or GP. Everyone in the circle can share notes and documents in one place, so updates can reach the whole team without the patient passing messages between clinics.

It is communication and coordination software only. It doesn't diagnose, monitor or treat anything, and it isn't a replacement for your practice management system or your clinical records.

How invitations work

1. The patient invites you. They enter your name, email address and profession, and can add a personal message. You receive an email with a link.
2. Follow the link. New to My Allied Circle? A registration form opens with your details filled in. Already registered? Sign in and accept from your dashboard. Use the email address the invitation was sent to.
3. Start sharing. The patient appears under My Patients and you can read and add notes straight away.

You can also send a patient a request to join their circle from your dashboard. The patient chooses whether to accept.

What you can see and do

• Read the circle's notes — including notes from the patient and their other providers.
• Add notes — such as treatment, assessment, exercise program or progress update.
• Paste from your own system — copy text from your practice software into a note. No integration needed.
• Share documents — attach PDFs, Word documents and images, and view documents others have shared.
• Edit or delete your own notes — only the author can edit a note.
• Email alerts you control — get an email when someone else adds a note. It shows the title, not the content, and you can turn it off in your account settings.
• Appointment reminders — if a patient logs an appointment with you, you may get up to two short emails over the following few days asking you to add a note, and none if you already have.

You only see patients who have invited you or accepted your request.

Cost and time

Provider accounts are always free — there's no cost to providers, ever. Patients have a 21-day free trial, then pay $12 a year.

Registration asks only for your name, email address, specialisation and a password. There's nothing to install: it runs in your web browser on a computer, tablet or phone.

Privacy and consent basics

Under the Privacy Act 1988, health information is “sensitive information”, which generally receives a higher level of protection under the Australian Privacy Principles (OAIC, APP Guidelines chapter B). APP 6 allows health information to be used or disclosed for the purpose it was collected for, with the person's consent, or for a directly related purpose they would reasonably expect, among other exceptions (OAIC, APP Guidelines chapter 6).

In My Allied Circle, the patient decides who is in their circle, and the note screen reminds you that each note is visible to the whole circle. Connections use HTTPS, uploaded documents are encrypted at rest (AES-256), and data is stored on servers in Sydney, Australia.

You remain responsible for your own privacy and professional obligations. This page is general information, not legal advice. The OAIC's Guide to health privacy and your professional association are good places to check.

Frequently asked questions

Is My Allied Circle free for providers?

Yes. My Allied Circle is always free for providers, with no cost ever: no subscription, no premium tier and no limit on the number of patient circles you can join.

Who can see the notes I add?

The patient and every provider currently in their circle. Notes are shared with the whole circle; there are no private notes between two providers.

Do I need to change my practice software?

No. My Allied Circle runs in your web browser alongside the systems you already use. Keep your clinical records in your own system as usual.

What happens if a patient removes me from their circle?

Your access to their notes and documents ends straight away. Patients can also delete notes in their record or close their account, so keep your own records in your practice system.

I was invited but can't find the email. What should I do?

Check your junk or spam folder for an email from My Allied Circle. If it isn't there, ask the patient to check the email address they used, or contact our support team.

More answers on our FAQ page, or contact support.

Related reading

• How to get your allied health providers talking to each other
• Why your physio and psychologist should be talking to each other
• NDIS care coordination: keeping your allied health team connected